Below are some of the questions we hear from time to time, but please feel free to contact us if you have any other questions not mentioned here.
How do I check my online profile to view my account, reserve a class or check the date of my last visit to Bliss?
Click Yoga Schedule on the Bliss Flow website to log into your account. Then click on the appropriate class to enter your name and sign up. Click on Visits to check your last stop at Bliss. Make sure you click the circle button next to where it says Date Range to Select All Dates. The most recent date will be at the top.
Is there a copy of the current schedule that I can print?
How do I redeem my Groupon?
First, follow the redemption instructions on your Groupon.
Next, please arrive 15 minutes before class and we will help you get set up with the necessary paperwork and a quick studio tour. You must bring in your Groupon voucher - either printed or on the Groupon app on your smartphone - at the time of your first visit in order to redeem your Groupon.*
*Students without proof of their Groupon purchase at their first visit will be charged the drop-in rate for a single class.
Cancellation, Return and Exchange Policies:
Appointment Cancellation Policy: In the event you need to cancel your private yoga appointment, please contact the studio by phone 24 hours prior to your appointment. If you are unable to provide 24 hours notice, you will need to pre-pay for your next appointment. All "no show" guests will be charged the full cost of their missed appointment.
Class Cancellation Policy: We accept class cancellations up to 90 minutes prior to the class start time. You may cancel online or call the studio at 608-233-2577. Late cancels and no shows will be charged as if they had attended.
Special Events and Classes, Workshop Cancellation Policy: Life happens! We accept cancellations up to 24 hours prior to a special event, a special class or a workshop. Please call the studio at 608-233-2577 to cancel. No shows to the above events will be charged as if they had attended.
Returns, Exchanges, Expiration Dates and Extensions: Returns, exchanges and price adjustments are not available for class passes, memberships, gift certificates or food items. Class pass expiration dates are listed here. We do not offer extensions on expiration dates.
Unopened/unused retail items may be returned by the purchaser within 30 days from the date of purchase for retail credit only.
What are the hours of operation and where is the studio entrance located?
Visit our Contact page for more information.